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How to update your Paypal information

If you want to change your subscription PayPal account when you already have one or more active releases on your Record Union account:

  1. Log in to the PayPal account that is currently paying for the subscription(s) —> find the recurring payment(s) to "DFP Group AB" —> and cancel it (for any active release subscriptions). Your subscription(s) on Record Union will keep running until the expiration date.
  2. When it's time to renew, you need to do it manually.

    Log in to your Record Union account —> go to "Releases" —> "Subscriptions" and then click on the "+" on the right hand side of the release. Choose "Actions" —> and renew the subscription.

If you want to update the Paypal account that you use to payout Royalties:

For security reasons, this needs to be done via the support team. 

You will need a copy of a receipt for a payment from you to Record Union for one of your releases. You get a receipt every time you publish a new release. The sender is: noreply@recordunion.com

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